Privacy Policy
1. Introduction
OpenCart4 Marketplace ("we," "our," or "us") operates the website opencart4.com (the "Service"), a professional marketplace for OpenCart 4 extensions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, username, password, and billing information
- Profile Information: Company name, website URL, developer information, and profile preferences
- Transaction Information: Purchase history, payment details, and download records
- Communication Information: Messages, support tickets, reviews, and feedback
- Technical Information: IP address, browser type, operating system, device information, and access logs
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Usage Data: Pages visited, time spent on pages, click-through rates, and user interactions
- Device Information: Device type, screen resolution, operating system, and browser version
- Location Data: General geographic location based on IP address
- Cookies and Similar Technologies: Information stored through cookies, web beacons, and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our marketplace services
- Account Management: To create and manage user accounts, process transactions, and provide customer support
- Communication: To send service-related notifications, updates, marketing communications, and respond to inquiries
- Security: To detect, prevent, and address technical issues, fraud, and security breaches
- Analytics: To analyze website usage, user behavior, and improve our services
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations
4. Third-Party Services and Analytics
4.1 Google Analytics
We use Google Analytics to collect and analyze information about how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as:
- Pages visited and time spent on each page
- Traffic sources and user flow patterns
- Device and browser information
- General geographic location
For more information about Google Analytics' privacy practices, please visit: https://policies.google.com/privacy
4.2 Ahrefs
We may use Ahrefs for website analytics and SEO monitoring purposes. This service may collect information about website traffic, user behavior, and search engine optimization metrics.
For more information about Ahrefs' privacy practices, please visit their privacy policy at: https://ahrefs.com/legal/privacy-policy
4.3 Opting Out
You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business
- Legal Requirements: We may disclose information when required by law, court order, or government request
- Business Transfers: In connection with any merger, acquisition, or sale of assets
- Consent: When you have given explicit consent to share your information
- Protection: To protect our rights, property, safety, or that of our users or others
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure data storage and backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. GDPR Compliance and Your Rights
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
7.1 Your Rights Include:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete personal data
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data
- Right to Restrict Processing: Request limitation of processing your personal data
- Right to Data Portability: Request transfer of your data to another service provider
- Right to Object: Object to processing of your personal data for certain purposes
- Right to Withdraw Consent: Withdraw consent for data processing at any time
7.2 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within one month of receipt.
7.3 Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Contract Performance: To fulfill our contractual obligations to you
- Legitimate Interests: For our legitimate business interests, such as improving our services
- Consent: When you have given explicit consent for specific processing activities
- Legal Obligation: To comply with applicable laws and regulations
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention periods vary depending on the type of information:
- Account Information: Retained while your account is active and for a reasonable period thereafter
- Transaction Records: Retained for accounting and legal purposes as required by law
- Analytics Data: Typically retained for 26 months or as configured in our analytics services
- Communication Records: Retained for customer service and legal purposes
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Types of cookies we use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how you use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those of your country. We ensure appropriate safeguards are in place to protect your personal information when it is transferred internationally.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: info@opencart4.com
Website: https://opencart4.com
For GDPR-related requests, please include "GDPR Request" in the subject line of your email and specify which right you wish to exercise.
This Privacy Policy is designed to help you understand how we collect, use, and protect your information. We are committed to maintaining the privacy and security of your personal data in accordance with applicable laws and regulations.
Last Updated: September 11, 2025